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Shipping Policy


To return your product, you should email usat myfuturenest@gmail.com andwe will make the arrangement for you ASAP.

You will be responsible for paying for your ownshipping costs for returning your item. Shipping costs are non-refundable. Ifyou receive a refund, the cost of return shipping will be deducted from yourrefund.

Depending on where you live, the time it may take foryour exchanged product to reach you, may vary.

If you are shipping an item over RM200, you shouldconsider using a trackable shipping service or purchasing shipping insurance.We don’t guarantee that we will receive your returned item.


Shipping Costs Must be Covered By Buyer In theFollowing Situations:

  • Returning products for any reason other than a proven defect
  • Warranty claims on items taken outside the original country of purchase
  • Buyer’s accidental returns
  • Returning personal items
  • Returning items claimed to have defects but found by Kyvol or Future Nest Integration’s quality control to be in working condition
  • Returning defective items in international shipping
  • Costs associated with unauthorized returns (any returns made outside of the approved warranty process)